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20201126_Kurt-Premium Plus_0065-bewerkt-1

Ready-to-use Zendesk Themes

Premium Plus themes give your support portal a professional, branded look without the cost or complexity of custom development.

Our themes are built for speed, accessibility and flexibility. Launch in days, not months, with a help center that reflects your brand and serves your customers.

Show me the themes

Why your Zendesk theme matters more than you think

Your help center is often the first interaction customers have with your support organisation. A generic or outdated theme signals low investment, while a polished, intuitive design builds trust and encourages self-service.

Most organisations underestimate how much time and technical expertise custom theme development requires. Premium Plus themes deliver professional results in days, not months, without requiring developer resources or ongoing maintenance headaches.
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Our theme library

Each theme is designed for specific use cases and industries, with multiple colour schemes and layout options included.

gotham1
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Gotham themeGotham is a minimalist, dark multi-theme with a distinct look. A perfect match with your truly unique brand. With this Zendesk theme, you can pick a number of layouts within one template.View Page

Everything you need, built in

Premium Plus themes include features that would normally require custom development or third-party tools.
Advanced search

Smart search with autocomplete, filters and suggested articles to help customers find answers faster.
Multi-language support

Automatic language switching, localised content and RTL language support for global audiences.
Article feedback

Built-in rating system and feedback collection to improve content quality over time.
Mobile navigation

Touch-optimised menus, collapsible sections and mobile-first interaction patterns.
Brand customisation

Logo, colours, fonts and imagery configured through simple settings, no code required.
Accessibility built in

WCAG 2.1 AA compliant, keyboard navigation and screen reader optimised.
 
 

Looking for a custom design?

we’re happy to help you create a flawless user experience by desiging a Zendesk Help Center theme that matched your branding and meets your requirements.

Discover what we can do for you
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Frequently Asked Questions

Can I customise the theme after purchase?

Yes. All themes include configuration options for colours, fonts, layout and content blocks that you can adjust through Zendesk settings. If you need deeper customisation, the code is well-documented and accessible. We also offer professional customisation services if you prefer expert help.
Do themes work with Zendesk Guide Enterprise?

Yes. Premium Plus themes are compatible with all Zendesk Guide plans, including Professional and Enterprise. Some advanced features like custom objects or advanced AI require Enterprise plan features, but the themes themselves work across all tiers.
What happens when Zendesk releases updates?

We monitor Zendesk platform changes and release theme updates as needed to maintain compatibility and add support for new features. For the first 12 months, all updates are included. After that, you can purchase extended support or continue using your theme as-is (it will continue to function, but may not include the latest Zendesk features).
Can I use the theme on multiple help centers?

The standard license covers a single Zendesk instance. If you need to deploy the theme across multiple instances (e.g., for different brands or regions), we offer multi-instance licensing with volume discounts. Contact us for pricing.
Do you offer theme migration from our current design?

Yes. We can help migrate your existing content, custom CSS, branding and configurations to a Premium Plus theme. This service includes content restructuring, URL mapping, and preserving any custom features you want to keep. Migration complexity varies, so we assess each project individually.
What if the theme doesn't fit our needs?

We offer a 30-day satisfaction period. If the theme doesn't meet your requirements after installation, we'll work with you to adjust it or offer a full refund. We also provide theme previews and demos before purchase to ensure it's the right fit.